To demonstrate our firm commitment to your privacy, we have developed this Privacy Statement. We maintain this Privacy Policy, which summarizes our policies and procedures on how we collect, use, disclose, and store your personal information. The Application, Website, and Site are collectively referred to herein as the "Services". The following discloses our information collection and dissemination practices. By accessing or using our Services in other ways, you agree to these terms and conditions and this Privacy Policy, and your access or use of the Services is also subject to the applicable terms of the Services.
We reserve the right to change this policy at any time, so please be sure to review it regularly.
1. How we collect your information
The information we collect depends on the Services you use and how you use them.
We collect information you provide to us, including your email address, username, real name, country, date of birth, phone number, and password. We may collect other information when you use our Services, such as information about your device, hardware and software information, IP address, or browser information. We use a variety of technologies to provide and measure the effectiveness of our Services, to serve advertisements, and to enhance your player experience. These technologies include cookies and similar technologies, as well as analytics, advertising, anti-cheat, and anti-fraud technologies.
2. Disclosure of Personal Information
We are committed to maintaining your trust in us and want you to fully understand under what circumstances and with whom we may share the information we collect.
Authorized Third-Party Vendors and Service Providers.
We may share your personal information with the following third-party vendors and service providers who provide services to us for various business purposes.
Affiliates.
We may share your personal information with our affiliates.
Business Transfers.
We may share your personal information in a significant corporate transaction, such as a website sale, merger, consolidation, asset sale, initial public offering, or in the unlikely event of bankruptcy.
Legal Requirements.
We may disclose your personal information in response to a subpoena, court order, legal process, in accordance with law enforcement requirements, litigation dispute resolution needs, or in accordance with the requirements of administrative agencies in accordance with law, or to protect and defend the rights, interests and safety of MASSIVE SOFTWARE LLC, its affiliates, users or the public.
With Your Consent.
We may share your personal information based on your consent or any other purpose disclosed to you when collecting your personal information.
3. Information Retention
We generally retain personal information for as long as necessary to fulfill the purposes we collected it, including to satisfy any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.
When we no longer need the personal information we have collected about you, we may delete, anonymize, or isolate it so that it cannot be further processed.
4. Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
In order to improve our products and provide you with better services, we may also share personal data with suppliers or agents working on our behalf for the purposes described in this Privacy Policy.
For example, companies we hire to provide data analysis services may need to collect and access personal data to provide these functions. In this case, these companies must comply with our data privacy and security requirements.
5. Your rights
In accordance with relevant laws, regulations and standards in the United States and common practices in other countries and regions, we guarantee that you can exercise the following rights regarding your personal information:
(1) Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations.
(2) Delete your personal information
We will only delete your personal information to achieve the functions of our products or services. If you find that our collection and use of your personal information violates laws, administrative regulations or the agreement between the two parties, we can delete it. If you find that we have collected your personal information and the information is wrong, you can also ask us to correct it. Please contact us through the contact information listed in this policy.
6. How we protect your information
The security of your personal information is important to us, but please remember that no Internet transmission method or electronic storage method is 100% secure. We will maintain appropriate administrative, physical and technical safeguards to protect the security, confidentiality and integrity of our services and related data.
7. Third-Party Services
Our applications, websites and services may contain advertisements or links to third-party services and websites. If you click on these links, including advertisements, you will be directed to the third-party service or website of your choice. If you visit a third-party website or use a third-party service, you should review the privacy policy of that service or website, because your use of the third-party website or service is governed by its privacy policy.
8. Children
The Services are not intended for use by anyone under the age of 13. If you are a parent or guardian of a child and you believe that we have collected personal information from a child in a manner prohibited by law, please contact us. If we learn that we have collected personal information from a child through the Services without obtaining the consent of the child's parent or guardian as required by law, we will delete that information in compliance with applicable legal requirements.
9. Changes to Our Policy
We may occasionally update this Privacy Policy. If there are material changes to this Policy, we will make reasonable efforts to notify you by posting the changes prominently before they take effect or by directly notifying you.
10. Contact Us
If you have questions about data protection, or if you have any requests to resolve issues regarding your personal data, we encourage you to first contact us via game support or [email protected] so that we can respond to you more quickly.
